STORE POLICIES

STORE POLICIES

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

 

handling time
please note , handling time is 5-7 business days since the moment payment is cleared
if you order your item after 12 pm it is not consider a business day
saturday and sunday are not  business days

 

 

 defective item

WHEN MAKING 1000 PIECES OR MORE ON A DAILY BASIS FROM EACH ITEM WE HAVE THERE ARE SOME CHANCES THAT 1 ITEM CAN BE DEFECTIVE
IF WE SEND YOU A DEFECTIVE PRODUCT PLEASE RETURN IT TO US VIA USPS FIRST CLASS MAIL
WE WILL COVER THE COST OF THE RETURN SHIPPING AND SEND YOU A NEW ITEM ONCE YOUR ITEM RECIEVED IN OUR OFFICE 

Prices

Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

we do not do price adjusment , if you purchase an item and the next day its going on promtions 

we will not do price adjusment 

as for promotions change all the time and all sales are final 

palace of chic reserve all right to cancel orders for items that was purchase with price errors 

 

Cancellations

 

Orders cannot be cancelled after 24 hours

 

SIZE CHART-we provide with measurements to each and every item on our site 

please note that some of the items will be marked with the sizes such as xs/s/m/large/xl

and some items will be marked with numbers such as 6/8/10/12/14

 

pre- order 

when order pre-order item please not that it will be taking 14 days to ship it out
if your are placing an order for more items with your pre-order item , it will be shipped all together in 14 days please be ad